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| "Information should come to you" |
Information acuity means uniting the best of both. It is about the ability to manage your information intelligently through heightened visibility through a combination of select cloud-based information management tools. It starts with understanding the details of your information systems profile, then identifying where high value information exists, and where potential risks reside. What takes the mapping of business critical systems to the next level is the ability to visually and dynamically map how systems are inter-related in real-time. This provides you with a simple but disciplined way to provide you with a clear picture of where to act next with the management of your business critical information.
Your company is creating content, data and information, why not take a more proactive approach to managing and governing it across its lifecycle? With this kind of clarity, you have the insight you need to take action and address areas of weakness (get rid of the ROT – redundant, outdated and temporary) and exploit strengths. Organizations with this intelligence can act quickly on compliance needs – from applying policy and retention, to refining their ability to make smart decisions via analytics and classification. This makes swift decision making possible for archiving, destruction and disposition, and information to power business process.
Business process is another fundamental element in achieving information acuity. Business processes hold the ability to transform the way a company operates and responds to their customers. This often means different things to different leaders. To a CEO it may mean developing breakthrough process innovations, and to a Chief Data Officer (CDO) it certainly means operating at the speed of information and to the CFO it definitely means gaining insight into financial performance.
The commonality between these views is that there needs to be a more adaptive and contextual way in which organizations can quickly consume, process and manage information for multiple purposes, allowing them to adapt to changing business conditions quickly –I call this “information comes to you.” Creating more efficiencies and relevancy through cloud information management services that provide embedded capabilities such as tagging for proactively applying policy and retention, social/collaboration capabilities such as subscribing to an activity stream that updates you on changing conditions of a policy or updates you on key performance indicators (metrics, benchmarks) via an analytics service that is running in the background.
Information acuity is about helping businesses making more proactive and intelligent decisions about how to better manager their information. Let’s agree to stop “boiling the ocean” and instead, take a smarter approach to managing and governing information. Let’s enable information with the intelligence that makes it more contextual. Let’s consume and apply information management services that help us focus on what’s important right here right now. Let’s help our customers make that management of information more relevant to their current business demands. Let’s help them solve their most critical information management problems. Let’s get information acuity.
I would like to thank all my colleagues in the AIIM organization and especially thank my co-panelists Lubor Ptacek (@lptacek), Rod Hughes (@roderickhughes) and Bhavani Balasubramaniam (@BhavaniB) for the lively discussions at #AIIM15. Let’s keep the Process Transformation & Information Governance & Risk Panels conversation going.
